Reviews of Blue Ridge Microfinance Bank Limited - Lagos, Nigeria

Here you will find reviews about Blue Ridge Microfinance Bank Limited. All reviews are checked and confirmed by our administrator, so these reviews you can trust.
51 Reviews
1.2
 
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1.0
Fraudulent act
Hi am Mr odunayo,I transferred a repayment loan of 7,602 to Ur zenith account no.due to networks issues I was debited twice(15,204) please reverse my 7,602 back to my account.its my sweat.
PUBLIC USER
There are all froudters there took 25k from my account instead of ********. before the due date
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2.0
My unrectified loan payment
I hav paid since 29th of September 2020 through ATM transfer to their account with proof all their agent hav been chatting and calling were just telling me they will do it yet they keep on sending me text that my loan is adding up and they will report me to credit bureau...
.pls I need someone to help me out
PUBLIC USER
Keep tbe receipt of your transaction. They are THIEVES
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1.0
Totally rude to me while my money was debited twice!
I paid my loan back on the due date (#26,164) but my account was debit again, I sent messages to your email address but till now nothing was done when I call this WhatsApp number ******** the lady in this picture I sent was abusing me and cut the phone and blocked me.
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1.0
Awful customer service. WHAT!!!!
Blue Ridge please do you guys have a twitter handle. We need to call you out where more people can get to read and know how you have the worst customer service persons in the whole world. Where did you recruit them from....school of agberos? WHAT!!!! They are ruining the business....it has the potential to be bigger than it is...but i am afraid this present set of customer service persons would kill it.
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1.0
Fraudulent deduction
Please, I'm writing to demand the immediate refund of your illegal deduction of #15,444 from my account on 12/08/2020 after I had made my loan repayment of same amount through your Zenith bank account, ******** and the proof sent to your agent and he acknowledged it. You people have refused to pick my calls, my WhatsApp messages and emails are not been responded to too even when the agent admitted that the auto debit was done in error and that it'll be refunded same day. I demand that my money be refunded without any more delay before I take any legal action against your dubious activities. To hell with your useless loan.
PUBLIC USER
They did same thing to me. I did not request any loan from them and they just debited my money from my account.
Why?
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2.0
Non refund of over paid amount to blue ridge account
Habaaa, I borrowed #12,000, and I was to repay #17,904.50 that was due on the 10/08/2020 but I made my repayment on 08/08/2020 which means my repayment was made 2 days before due date because I was called by one of their Agent to do so that thy will give me a POS device to boost my business but unfortunately, while paying I mistakenly typed #179,040.50 instead of #17,904.5. I over paid with #161,136.00 and since then, I have been calling blue ridge support lines, sending emails with proof of my payment and Whatsapp message to their WhatsApp number for them to refund me back the #161,136.00 I mistakenly over paid and up till now, they refuse to refund me instead they sent me a mail offering me #50,000 loan which I rejected and they refused to pick my calls or respond to any of my messages. Please i need help from people to make them refund me my money. Blue Ridge, are you truly fraudulent as I read from other reviews. If you not make my refund back to me today. If not, I contact every means that will bring justice to the poor in this case.
PUBLIC USER
Send a last worning message to them let them know the implications of paying deaf ears to your pliet. Giving them 48h give you a reasonable resolution for settlement... any long thing my involve central bank with all prove of payment there own don finish u can even lay any cleam it just so bad that they can't prove competency in with out kn body hearing. Sorry brother i feel your pain.
PUBLIC USER
This blue Ridge Microfinance Bank is a complete fraud. Similar thing happened to me on 12/08/2020, I made my loan repayment of #15,444 on this same day through their bank account with the Zenith Bank and after all, sent the proof of payment to one of their agent that instructed me to do so which he acknowledged. Later in the evening, I saw debit alert from them again, they've gone to auto debit my account of the same amount and when I called the same agent to complain, he admitted that the debit was done in error and that it'll be refunded. They've refused to pick my calls, WhatsApp and all my email messages have been ignored since then. Pls, we need to team up & do something against this their fraudulent activities. We need to complain to CBN since they're been regulated by them.
PUBLIC USER
The same here me am going to use court order to collect my money even if it means sending the whole money every useless set of people
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1.0
Worst Experience Ever
This Blueridge Microfinance Bank piggy to be sanctioned and closed down completely. They have the worst set of customer service agents who will verbally insult you even via WhatsApp chat.
They are so dumb to know such chats can be documented.
However, what do you expect from an unprofessional company that lacks the capacity to function by training its staff, or sanctioning erring staff.
It is such a shame that a worthless institution like this still exist, no doubt criminals are within that sector that could steal people’s details and defraud they afterwards.
Attached is a proof of my conversation with one of OKash‘s supposed customer care representative who chatted me two days before my repayment date asking that I paid back to upgrade my loan limit, for which was not duly communicated on the date on accessing the loan.
That phone number on that chat should be traced and dealt with accordingly.


PUBLIC USER
I actually thought i was over reacting. Now i know. They have the worst customer service persons ever. They are all cut from the same cloth. its as if they just gathered some agberos on the street and say oya you are customer service persons. I will be deleting the app from my phone immediately.
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1.0
Fraudulent act from Okash (Opay)
I paid #17,738 for repayment of my loan on 19 of July through app, Okash agent Disturbed me that my payment is not found that I should pay another money that my bank will reverce #17,738 back to my account, I paid another #18,858 on 24 of July. I got a mail from first bank that my payment of #17,738 was successful. I sent all the proof from bank to Okash agent but they ignore it


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1.0
Illegal and fraudulent deductions from Account
Blue ridge is a fraudulent microfinance firm that are dubiously defrauding people just because they have card details, so disappointing in your company and most of all for our government to allow this to strife. My N20,880.00 was deducted from my account from you on the 7th May 2020 just immediately after I make my loan repayment of N********. This deduction is fraudulent and illegal, please return back into my account the illegal deductions made. You can be rest assured that this matter will not end but travel far and wide till the illegal deductions are reversed
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2.0
Illegal and fraudulent deductions from Account
I must say I am very disappointed in your company and most of all for our government to allow this to strife. My N20,880.00 was deducted from my account from you on the 7th May 2020 just immediately after I make my loan repayment of N********. This deduction is fraudulent and illegal, please return back into my account the illegal deductions made. You can be rest assured that this matter will not end but travel far and wide till the illegal deductions are reversed
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