Review Driver was insulting & never delivered my package

This driver left Jos around 7:00am and up till 9:00pm didn't deliver. He was told to give me my package at Nyanya, got to Jabi at 9:00pm & was telling me to come over on top of which he was insulting me. He said his car broke down, no wahala. Keep me posted. I had to keep calling. I paid for a service and your driver is insulting me? Where do you get your workers? Have small respect for your fellow human! I didn't beg you oh, I paid for a service and got insult instead.
The driver's phone number: ********
Truecaller showed his name as "Ambrose"