Review Misinformed

Overall flight from NYC to heathrow was good. Staff very accommodating and friendly. Unfortunately, I foolishly left my laptop on my seat when I disembarked the aircraft. In transit area I remembered and immigration security called jetty area where aircraft still was and I was told they had retrieved an hp laptop and I could collect at gate for flight #651. However when I arrived they and inquired no one knew what I was talking about and denied knowing or ever having a laptop. Wow! Said they were sorry but unless I had insurance consider it lost. And I should check with lost baggage (which was closed then) and file a lost report but They had to focus on boarding flight. I could do so in Lagos. We arrived in Lagos at 5am and yes they airport staff were also sorry for my loss but there was nothing they could do.