After payment, installation is like a herculean task to them with diverse excuses and what I realize is some people get instant installation if you can bribe their technical staff.
Poor customer service and service delivery since Saturday 10:00 am service has been cut off without explanation to customers via email or SMS on why there is a disruption of service and what they are doing to restore the service. It is a big regret subscribing for this because this is what I use for working from home.
Review for:
Fiberone Broadband
Fiberone Broadband
1.0
Fiberone Broadband14, Allen Avenue, Ikeja, Lagos State+234 908 798 1900, +234 7080637600https://www.businesslist.com.ng/img/ng/d/_1552649725-83-fiberone-broadband.gif
1
Very Awful Experience
PUBLIC USER
This is my experience...I wish I didnt subscribe to their service. Their field engineers are the laziest people have seen. You have to bribe your ways sometimes for their field guys to come fix your issue. I wonder if there is any serious person in charge of that company...cos if there is any, he/she cant be running business in this carefree manner. Zero synergy btw customer care dept and technical department.
Internet speed = Good (island). JUST DONT HAVE ISSUE THAT WILL REQUIRE THEM TO COME.
Internet speed = Good (island). JUST DONT HAVE ISSUE THAT WILL REQUIRE THEM TO COME.