Review UNPROFESSIONAL SERVICES

I booked my travel from Lagos (Maza - Maza, first gate Festac) to Abuja (Mandala) on Thursday 15/04/2021 (OX-8E4EC7OFF4-GIGM). On getting there there is no vehicle and I was forced to lodge in an hotel till the next day. The next day there was bus but the loaders did not put in my luggage. I only discovered on getting to Abuja. Again the bus stopped at Utakor instead of my destination - Mandala. I have complained to the terminal manager at Festac about my luggage, one Mr James (********) and up till date nothing has been done about it.When I told him I will make a formal complain he said I should go ahead and do my worst.