Job offer: Relationship Manager, Cons...

Description

• -Job Title: Relationship Manager, Consumer & Commercial BankingDirectorate: Consumer and Commercial Banking Location: North RegionJob grade: ABE - SBEReporting Relationships
• -Functionally reports to: Branch Leader
• -Administratively reports to: Branch Leader
• -Supervises: N/A Job objective(s)Assist customers get value for their money, make the right choices and make their money work for them
• -Be the number one resource for customers to get advice on their account
• - Speaking with customers would also be a large part of your day-to-day work either over the phone or face to face in addition to providing solution to their financial needs
• -Duties & Responsibilities
• -Ensure adequate adherence to Credit policies, processes and procedures
• -
• -Book deals for new deposits within 24 hours
• -
• -Follow up on processing of roll-over of investments and delivery of investment letters to customers within 24 hours of maturity
• -
• -Responsible for opening new accounts and follow-up on outstanding documentation
• -
• -Follow up on customer’s requests such as pay-in cheques, collect cash, process drafts, process transactions, etc
• -
• -Update new deposits and new accounts on the system daily
• -
• -Responsible for recording new accounts, deposits and FX transactions daily
• -
• -Make daily/periodic reports to the Branch Leader on marketing activities and/or prompt potential businesses in pipeline needing senior support, including other reports as may be required by Management from time to time
• -
• -Participate in all marketing plans and strategy development initiatives of the Branch Leader that will increase the market share/market penetration of the Branch
• -
• -Ensure prompt response to internal correspondences i
• -e
• - memos/mails from within the Bank requiring your attention and/or response
• -
• -Ensure sound work attitude, good working relationship with your supervisor/ colleagues and above all, your integrity/character must be above board
• -
• -Carry out any other duty that may be assigned to you from time to time by the supervisor
• -Key Performance IndicatorsDeposit Base volumeMarket Share growthQuality of risk assets createdQuality of Credit analysis / decisions
• -Timely delivery of investment letters and other correspondences to clients
• -Complete and accurate documentation for current accounts and investment holdersQuality of Collateral documents for facility customers
• -Customer complaint level
• -Minimum Education Qualifications
• - Minimum educational level – Bachelor’s Degree in Social Science/ Humanities or HND with a Master’s DegreePrevious Work Experience Requirements
• -Minimum requisite experience: 3 years relevant banking experience Key Competency ListKnowledgeKnowledge of basic banking operations and processes / product knowledge
• -Good understanding of banking regulations
• -Financial analysis and interpretation of accounts
• -Knowledge of operating environment and major business transaction dynamics as they relate to the business location
• -SkillsGood interpersonal skills
• -Good marketing / selling and negotiation skills
• -Good written and oral communication skills
• -In-depth PC skills
• - Good customer relations and service excellence skills
• -Report writing and presentation skills

Job Requirement

we are looking for a candidate who fulfill these requirements

• -Knowledge of basic banking operations and processes / product knowledge
• -Good understanding of banking regulations
• -Financial analysis and interpretation of accounts
• -Knowledge of operating environment and major business transaction dynamics as they relate to the business location

• HND
• BSC

Very Attractive Salary plus statutory benefits.