DEBRAVID SOLUTIONS LTD - Lagos, Nigeria

DEBRAVID SOLUTIONS LTD provide professional Customer Care Training to businesses to improve and develop the customer service culture of the individual and organization. Our training range from General Customer care Training (e.g. Introduction to customer care) to customized Top Management training (e.g. Customer Intelligence Analytics).

DEBRAVID SOLUTIONS offers different training based on level and of experience. These Training Seminars are prepared and suited in equilibrium with the level of responsibility attached to the position.

We offer the following training:
•GENERAL CUSTOMER CARE TRAINING
•SUPERVISORS / SECTION HEAD TRAINING
•TOP MANAGEMENT TRAINING
•RELATIONSHIP MANAGEMENT
•CUSTOMER SERVICE SOFTWARE SOLUTIONS

DEBRAVID SOLUTIONS would provide this training seminar based on request from the client or conduct trainings at regular intervals to interested candidates at negotiable rates.

We offer Customer Service consultancy, which provides Customer Intelligence, Customer management techniques, and customer relationship management consultancy to clients.

This product offers the following services

•Mystery Shopping
•Market Survey Analysis
•Social Media Monitoring
•Customer Satisfaction Survey
•Demographic Data Collection
•Customer Loyalty Program
•Customer Service Branding
•Process and Data Mining
•Customer Service Consultancy