Reviews of GIG Logistics - Lagos, Nigeria

You people are very stupid and useless ,I swear to almighty God if I don’t get my package by tomorrow I will come and cause trouble In your office ,how will someone waybill something from Abuja to Lagos and this is one week now I agency gotten my package till today ,am calling your Bastard customer service and they are not picking ,who so ever that is reading this review should better start processing my package to get to me by tomorrow because tomorrow I swear to God who made me your office will shut down ,the owner of this company should better put his house in order ,nonsense

GIG your customer services is very very poor,u should be ashamed of your selfs,i regret using you.my stuff was sent since on Thursday from lagos and it arrived abuja since on Monday for home delivery but uptill today Wednesday you dint bring it to my house, or are you expecting me to pick it up at your office while i pay for home delivery, your company is fraud this is not the first time u did this to me.am so disappointed in your services.if there is anything below 1 star i will rate you that.because you dont know how urgent i need my stuff.

Your services are extremely poor these and why the hell did you have a phone number when you know your customers can’t reach you on it? Good now take 2weeks to be delivered from Kano to Lagos, what a shame, if you guys are not competent again,it is better y’all resign and let better people take over! Rubbish Firm.

Your services and customer relation are going down hill fast. And your eccommerce partners are the ones losing. A package that took 2 days to deliver before in Lagos now takes 5 days or more. And sometimes buyers are forced to pay extra to transport themselves to your office to go and pick up packages that was supposed to be delivered to them in their homes. Not everyone can do this and sometimes they abandon the packages. We are the ones losing because whether an order is delivered or not our wallets will be debited. If the people in charge of delivery can't do their job they should quit and make way for serious minded and capable people. The reason I decided to use your services in the first place was because of your efficiency. If that is no longer available, what am I doing with your firm?

I was supposed to get a product sent to me from warri to Calabar, since on the 29th of April but uptil now I haven't received anything, the gig staff at Calabar branch told me my goods haven't arrived yet is still in Lagos,I don't know if it has to take a whole year before I will receive my order. Even if am to travel to Lagos by land I would I arrive there that same day, why then will goods and a delivery company take 10goods days to deliver people goods. I need my product today