ICS Outsourcing Nigeria - Ikeja

Do you want staff management solution that is built with data proven experience to drive business results?

ICS Limited has over the past 20 years provided businesses and organizations with outsourced staff management solutions to both big and mid-sized company.

We currently manage over 13,000 staff nationwide, provide adequate care for the total well-being of our staffs and ensure they are able and happy to deliver on their jobs at any given time.
People Manager
Each staff is assigned a People Manager. This people manager is responsible for the coordination of all resources to meet the needs of the staffs.

Human Manager Software
Our Human Manager software also enhances our people management efficiency by providing a self help platform where staff requests can be quickly logged, responded to and acted upon.

Total Management Benefits
We manage the benefit and remuneration of our staffs, including their salaries, pensions, taxes, 13th month, bonuses etc. All statutory deductions are made and remitted as and when due and we do not tamper with their salary at any time for any reason.

Health Insurance & Welfare
Our staffs have access to health management insurance (HMO), soft loans, wedding gifts and other compensation support items based on events that may occur in their lives.

Do you want to unveil the truth about every claim?

In a recent survey, it was estimated that over 56% of claims made by employee of a certain organisation was false. This brings to fore, the need to know the real truth about not only your empoyees but also claims made by business partners etc.

Fortunately most business can prevent mis-fit hiring and reduce potential issues that could affect your business if they performed due diligence by conducing background verification.
Want A Smarter Approach to Background Check and Verification?

Our Background Check Services include:

Educational/Credential Verification
Professional Certification Verification
Previous Employer Check
Personal Reference Check:
Fraudulent Claims Verification.
Address Confirmation Report: ICS Limited can confirm any address in any part of Nigeria. We have office in all the regions of the country.
All our verification processes are usually concluded within 3-5 business day.

At ICS, we believe that all businesses can succeed if given the right mix of capabilities. These include the people, the process, the technology, the culture and most importantly, the strategy.
Our call center staffs are thought to think and speak like the customers with their abilities to speak in many native languages to ensure smooth communication.

We are capable of operating 24/7/365 and use the following tools:
E-mail response management
Web chat
Session recording and transcript mailing
Self-service Knowledge-base
Analytics and Quality System
Telephony Infrastructure, including ICS Limited can confirm any address in any part of Nigeria. We have office in all the regions of the country.
Computer Telephony Integration (CTI)
Interactive Voice Response (IVR) technology
Ability to support multi-lingual communications with customers
Allows for integration with third-party applications such Business Process Management (BPM) Software
Our call center staffs are thought to think and speak like the customers with their abilities to speak in many native languages to ensure smooth communication.

Let us help you too to achieve your goals and reach for greater heights.
Learn how our call centre outsourcing service can help you grow your business.

It is affordable for a class of business.