GIG Logistics - Lagos, Nigeria

1.0
35 Reviews
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GIG Logistics
GIG Logistics
GIG Logistics
  • Verified
    Listing
  • +8Years
    With Us
Company name
GIG Logistics
Location
1 Wole Ariyo Street, Lekki Phase 1 Lagos, Nigeria
View Map Google Maps Directions
Contact number
+234 80 9189 9222
Mobile phone
+234 80 9189 9444
Website address
giglogistics.ng
Working hours
  • Monday: 08:00 - 17:30
  • Tuesday: 08:00 - 17:30
  • Wednesday: 08:00 - 17:30
  • Thursday: 08:00 - 17:30
  • Friday: 08:00 - 17:30
  • Saturday: 08:00 - 17:30
  • Sunday: 08:00 - 17:30
Establishment year 1998
Employees 1001-2000
E-mail address
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Company description
At GIGL we pride ourselves as being Nigeria's Leading Logistics Company. Founded in 2008, we belong to a distinguished class of logistics companies with a clear defined market path in Nigeria. With scores of local branches and a robust global network, we provide domestic intra and inter-state express delivery services. Our footprints are also clearly visible in the areas of freight forwarding and e-commerce logistics.

Our rapid growth has largely been propelled by an excellent team of professionals. GIGL prides itself as an operator with the most knowledge of the local environment. Backed by a seamless infrastructure, we are now positioned more than ever to compete with other globally-rated firms.

Our tagline, ‘…a better way to deliver’, is an affirmation of our excellent  
Show more processes and customer care deliverables. This mantra is brought alive in our speedy response to pick-up operations, prompt and secure delivery of shipments and comparative friendly charges.
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Listed in categories
Human ResourcesCustomer ServicesCommunicationsDelivery ServiceLogistics
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Delivery Services in Nigeria
Nigeria's Leading Logistics Company
Top Logistics Services
Pickup and deliveryCourier company
Products & Services (3)
  • PICKUP AND DELIVERY SERVICES
    PICKUP AND DELIVERY SERVICES
    From Overnight Express / Domestic Road-freight Services / Same day Express Services / Next Day Servi...
  • IMPORT SERVICE SOLUTIONS
    IMPORT SERVICE SOLUTIONS
    •Our import solutions affords you the opportunity to import directly from your international suppl...
  • HAULAGE SERVICES
    HAULAGE SERVICES
    GIG Logistics haulage services comes with all the tech and features to give you the best logistics s...

Reviews

35 Reviews
1.0
 
Write a Review
1.0
Very Rude Sour Faced Customer Service
I wish I could give 0 stars. They managed to deliver my parcel on time to the business client but boy what Rudeness. The customer service rep had a sour face like a doughnut gone bad. She seems particularly rude to pretty girls so maybe when going dress ugly hahaha jealousy is a terrible disease. In anycase I will not be using them again.
Reply
1.0
POOR SERVICE
You guys need to be sued!! I can’t believe I still haven’t gotten my package. Wowwwwww!!!!!!! God is good indeed but you guys aren’t good at all. Gig will
Make you run mad!! Stay away from this logistics company if you have anxiety issues bro. Gave you a 1 star but really you guys know deep
Inside that you don’t deserve it
Reply
1.0
They ruined my business
My business is at the verge of closing because gig held my goods for too long and still hasn’t delivered since second week of December last year. I’ve had to start refunding money to customers which has made me broke and gig still hasn’t delivered. I’ve reached out to them through all their channels and no one has been able to assist me. Even when I write comments on their Instagram page , they delete it. I feel so helpless. Please I do not recommend. This is the worst logistics company ever!!!
Reply
1.0
Slow delivery, Rude support
Honestly, GIG is the worst delivery service I've ever used. My package was sent since the 13th of this month, and up till today, I've not seen it. I understand I'm not the only customer whose order they are dealing with. But it won't kill them to update me about my package, especially since I'm PAYING them to send it to me, and it's not free.

Customer support was very rude, and dismissive, even after putting me on hold for how many minutes. Now I'm calling and reporting on their website, Twitter, everywhere nobody is answering me.

They literally cannot do the ONE job they were set up to do. Rubbish.
Reply
1.0
Heaven Forbid this Company
Please run! Do not patrons this company! If there is zero star, I would have given it to this company. This company has a bad customer service especially the staff at Houston. They are rude and do not care about people. All this company does is to take your money and not deliver the service that you have paid for. They will stress you. They will disjoint you. You will not be able to reach the customer care line neither will you get a response to your emails. They will delay your package and have no remorse.
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1.0
Disappointing service
I was sent a package on Saturday, and up to Tuesday afternoon, I've not received it. They are very unsympathetic and keep telling me it's in transit. Please, never use them if you want to receive an important package.
PUBLIC USER
I wish I read reviews before engaging with this company.
Reply
1.0
Waybill number 1372003067
I am so disappointed, I can help line ******** be switched off. I sent my customers order on 12th July in the morning from your artillery Branch. Now the app is telling me it's departing Lagos ... Why?


Reply
1.0
WORST DELIVERY COMPANY EVER
After paying a ridiculous delivery charge on Wednesday for express delivery from Lagos to Abuja, the package has not been delivered one(1)week later!! This is the worst most unreliable delivery service in History, I advice nobody, i mean nobody use them or recommend them. Their services are useless and full of lies. Rude and stupid employees that feel they are doing you a favour!! I hate them and i pray said business does not continue as it is practically useless. I REPEAT.. DO NOT USE EVER!! CRAPPY, UNRELIABLE, RUDE, SLOW, AND STUPID!! You do not deserve half a star but comments wii; not be posted otherwise...IDIOTS!!
Reply
1.0
Worst Company Ever.
After paying a ridiculously high charge for express delivery on a Wednesday from Lagos to Abuja and on Monday the following week the package has not been delivered.this is absolute nonsense,I will never use GIGL again in my life & will warn others against using them. Useless, crappy, stupid company..liars!!
Reply
1.0
Failure to pick up my package for over a month so pooor
Over a month I requested for a pick up , no response from you guys , tried calling one of your offices online still no
Response .. this is poor service
Reply
1.0
Bad services
I made a waybill of my personal clothes this is third day I’m yet to receive it and I can’t leave where I am cause if cause there’s no clothes for to wear. Do something about y’all services please
Reply
1.0
Return my money
Over a month now I requested a picked up, I got debited and till today its still saying a rider is coming to you, coming from where, 500BC? Pls pay me fast
Reply
1.0
Bad Service and Corruption
The branch in Lekki phase 1, Wole Ariyo Street, I believe is exploiting customers all in the name of wood crate goods. The staffs frustrate the customer to force them to do the wood crate with them since the fees are paid to their pocket personally even after fulfilling this. I have already crated this myself with a professional carpenter.
The product is a mirror and very well packaged with foam board and also crated. From many encounters, they charge ridiculous fees for crating since it is not a service offered by the company but instead by their staffs. But because I didn't use their Carpenter this time they reject the goods. Here is proof ????????????????????????
Reply
1.0
Bad service
Sha na leg una dey use deliver the package them ,? How you go use 5 day send something from Lagos come delta ? Na house I dey waybill you guys should work on your delivery timing and your service is as expensive as fuck I can't pay such an amount and still get complain ah why you people should work on it oh and I've not yet gotten my package ????
Reply
1.0
UNPROFESSIONAL SERVICES
I booked my travel from Lagos (Maza - Maza, first gate Festac) to Abuja (Mandala) on Thursday 15/04/2021 (OX-8E4EC7OFF4-GIGM). On getting there there is no vehicle and I was forced to lodge in an hotel till the next day. The next day there was bus but the loaders did not put in my luggage. I only discovered on getting to Abuja. Again the bus stopped at Utakor instead of my destination - Mandala. I have complained to the terminal manager at Festac about my luggage, one Mr James (********) and up till date nothing has been done about it.When I told him I will make a formal complain he said I should go ahead and do my worst.
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See All 35 Reviews

Questions & Answers

10
 
Ask a Question
Can I send items from Nigeria to NY and how much per kg or lb?
Answer
Is gigl asaba working today 25th of december?cos i got a text to come pick up my parcle
Answer
My goods have been sent out since last week Wednesday (from Abuja-Lagos) and I still haven’t received it till not? What’s going on? In need my goods immediately!!!
Answer
One of your staff says I can't pay on delivery, that I have to pay after

Is this the truth? And if not, does this person really work with you?;0703 509 9508
Answer
Pls need assistance for the customer care phone number of GiGL Utako, Abuja
Answer
I am supposed to get a parcel from Lagos to asaba...but haven't heard from u concerning it...and I want to use it urgently
Answer
My goods have been sent on may 27 but not yet to receive my order. Pls, when will I receive my order?
Answer
A parcel was sent for me from lagos(a wig). From looks by ada. To edo state Benin city. Bt I have nt recieved any message or call from gig
Answer
I want to know the cost cost per kilogram of goods like bedside fridge from Benin to Lagos
Answer
Hi I want to send some goods to Calabar from ikeja lagos where is your address at ikeja.
Answer
View all 10 questions

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