Review Loosing my confidence in Fiber One

My first month with Fiber one was okay but as the months went by I started to experience incessant down time in service and had to call them often. I thought their customer service attendants were polite but the last few months have been terrible. I experience service interruptions every other day lasting for up to 4 hours and longer sometimes. Now my service has been down for three days; I was told their technicians would come fix it from the first day but I’m yet to see them three days after, neither is there a call to update me. My understanding is that they’d compensate me for the lost days which is fair enough but their calculation is warped; UPSETTING! How is Monday morning to Wednesday evening (and still counting) one day? So rather than get compensated for the three days, I’m told I get one day which is their count of one full day. I’m confused. Don’t insult my intelligence, Fiber one. I would advice anyone shopping ISP to talk to enough users and get a wide range feedback before making a decision on FiberOne