Review WICKED DRIVER

This is my second time to travel with delta line from Benin city, Edo State. This driver is wicked and rude.
I paid 9,000 from Benin to Abuja, yet, this driver refused to put on the car A.C.
I asked him about it and he was asking me whether I paid for A.C.

First, we didn't write manifesto, they didn't give us, we went to get it, they asked us to go back to our vehicles that they'd bring it which they never did.

We were in holdup for about three hours, this man didn't turn the AC with all the dirty smells on the road. One of our passenger dropped off to help clear the road for us to pass, by the time we successfully passed the hold up, we were looking for the man (co-passenger).

And the driver impatiently wanted to leave him behind, we had to persuade him to wait for him. He couldn't reach him(the passenger) because there was no manifesto to copy his(the passenger) details from.
He wasted our time there, even when he managed to get the passenger's number, he refused to call him, we had to call him (the passenger) with our phones including mine. His music was too loud, you caution him, he'd tell you he's not playing it for you.
The white shirt I wore turned red because of dust and all that.

Tell me, which driver in his right senses does that?
After wasting our time at the park already, we still had to go through all of that.

There are other parks there, the likes of FAITH MOTORS, AFEMAI and co.

They offer cheaper rates to Abuja. If I didn't want the AC, I'd have gone to those parks. You can now imagine your driver asking me whether I paid for AC.

You talk to him, he ignores you.
I won't be wrong to see him as a tout because of his attitude.

My boss had to go back to Abuja today, after he couldn't book a flight, he went to gigmotors but they didn't have any more seats left; He turned to BJmotors, but I told him and his two brothers that Delta line is very good, because the first time I traveled with them, the bus was okay. I convinced them and went there to book together plus my brother making us a total of 5 passengers.

My boss has been scolding me. He's suffering in here and everyone else.

I can't narrate everything. But the truth is, even I, will never patronize Delta line again at any cost talk more of referring them to anyone. After today's experience with delta line, I've given up on them.

You can imagine him squeezing 3 passengers at the back seat with a child making them 4, and still, he didn't put on the AC.

If you people have started recruiting Sienas and their drivers, I must say it's bad. I don't know how long you've been there in Benin and in this business, but trust me, you'll loose customers just like AFEMAI if you continue with such drivers.

Already today, you have lost 5.

Work on your customers' service, improve on everything. That's why people prefer to go to Gigmotors no matter how expensive they may be.

They're well organized, and good at what they do, their drivers can never display such attitude as your driver did today.

It's a Siena, the driver is an Igbo, I don't know his name.

I'll send the plate number.