Review Poor Service

Your services and customer relation are going down hill fast. And your eccommerce partners are the ones losing. A package that took 2 days to deliver before in Lagos now takes 5 days or more. And sometimes buyers are forced to pay extra to transport themselves to your office to go and pick up packages that was supposed to be delivered to them in their homes. Not everyone can do this and sometimes they abandon the packages. We are the ones losing because whether an order is delivered or not our wallets will be debited. If the people in charge of delivery can't do their job they should quit and make way for serious minded and capable people. The reason I decided to use your services in the first place was because of your efficiency. If that is no longer available, what am I doing with your firm?