Review for:
Greatsmith Resources Ltd
Greatsmith Resources Ltd
1.0
Greatsmith Resources Ltd20 Eric Moore Close, Off Eric Moore Surulere Lagos234 9075011200https://www.businesslist.com.ng/img/ng/h/_1478520535-23-greatsmith-resources-ltd.jpg
1
Very poor customer services!
I needed dry ice shipped to me where I was and was just making enquiries but the person I spoke with twice was sooooooo rude and uncouth that I had to cut the call and end the business transaction. You don’t talk to customers the way you like even if they are only buying a small quantity. You don’t know what they need it for so just provide the service! I was finally able to get a better deal elswhere so thank you for being rude...
LISTING OWNER
Good day sir,
Please accept our most sincere apologies for whatever might have transpired on the day in question. Perhaps you can let us have some further details about the incident for a little more clarity. Nevertheless, we try to respond to all enquiries in a most courteous manner and constantly offer free consulting services to all customers irrespective of quantity they require. This is to enable them get full value for their expenditure, given the unique nature of dry ice. We accept we don't always manage to communicate our intentions properly to the prospective client and you must have reached us on a day we were not able to serve you in a proper manner. For this we are so sorry, please accept our most sincere apologies. We are glad you were able to get your needs met elsewhere. As dry ice enthusiasts first and foremost, we celebrate whenever dry ice is successfully deployed as a solution. Thank you for your review, it will help us to do work harder on improving our customer service relations. Once again, we are sorry. Thank you and have a great weekend.
Greatsmith Resources Ltd
Please accept our most sincere apologies for whatever might have transpired on the day in question. Perhaps you can let us have some further details about the incident for a little more clarity. Nevertheless, we try to respond to all enquiries in a most courteous manner and constantly offer free consulting services to all customers irrespective of quantity they require. This is to enable them get full value for their expenditure, given the unique nature of dry ice. We accept we don't always manage to communicate our intentions properly to the prospective client and you must have reached us on a day we were not able to serve you in a proper manner. For this we are so sorry, please accept our most sincere apologies. We are glad you were able to get your needs met elsewhere. As dry ice enthusiasts first and foremost, we celebrate whenever dry ice is successfully deployed as a solution. Thank you for your review, it will help us to do work harder on improving our customer service relations. Once again, we are sorry. Thank you and have a great weekend.
Greatsmith Resources Ltd
PUBLIC USER
They have been messing people up big time. If you need dry ice for a serious event, this should be the last people you should go to
PUBLIC USER
Where can one get a reliable source for dry ice in lagos