Review Bad disappointing service

Plateau riders Jos has very bad customer service. My friend and I arrived at 2:10pm, carrying a bag each. we were the first to register for the next car. By the time other passengers came carrying extra luggages, the men now insisted we must pay for our luggages. When we told them we had no money, they, loaded people who came after us and left our loads on the ground. 4:11pm, at the time of writing this review, we are still waiting at the park. They ended up travelling with an open boot with the passengers who had extra luggages.