Review of PLATEAU EXPRESS SERVICES

Plateau Riders Transport service has very poor customer service, lacks discipline and hierarchy. Imagine the boys loading passenger's luggage being obstinate when told to load a passenger's luggage by their superior from the transport service office, all because they want to be paid 2,500 to load 3 bags of clothes belonging to 2 passengers. To make matters worse, the passengers who booked a day before for their journey to Jalingo from Jos and we're given seat 1 and 2 were forced to joined the second bus. This is very shameful and a bad experience with Plateau Riders Transport Services at their Jos office. They need to learn better customer service, have discipline and a good structure in terms of reporting order; this would help passengers and the Plateau Riders.