Review Poor customer service and long installation period

I am extremely disappointed. Paid about 2 weeks ago and they started installation last week Wednesday. They finally came to finish it yesterday after several complaints from me. Only to figure out that they did not configure the router well and I was told the engineers were going to come around to fix it today and I literally told the customer service woman I have somewhere to be by 1pm. Only for me to wait till 2pm and I called back and the lady said that she didn’t say they were coming today. I am so disappointed in your service. If I knew it was this bad I wouldn’t have listened to the person that recommended you people to me. You need to walk on your customer service relationship or whatsoever and you also need to work on keeping to time.